Privacy Policy

At Neuro Sharp, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.

1. Information We Collect

We collect information that you provide directly to us, such as when you create an account, make a purchase, sign up for our newsletter, or contact our customer service. This information may include:

• Personal information (name, email address, shipping address, billing address)
• Payment information (credit card details, which are processed securely through our payment processor)
• Order history and preferences
• Communications with our customer service team

We also collect certain information automatically when you visit our website, including:

• Log information (IP address, browser type, pages viewed)
• Device information (operating system, unique device identifiers)
• Location information (approximate location derived from your IP address)
• Cookies and similar technologies (to enhance your experience on our website)

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and account
• Send you marketing communications (if you have opted in)
• Improve our website and products
• Analyze trends and understand how users interact with our website
• Protect against fraud and unauthorized transactions
• Comply with legal obligations

3. Information Sharing

We may share your information with:

• Service providers who perform services on our behalf (payment processing, shipping, marketing)
• Business partners with whom we offer co-branded products or promotions
• Legal authorities when required by law or to protect our rights

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website, understand user behavior, and improve our marketing efforts. You can manage your cookie preferences through your browser settings.

5. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

• Accessing your personal information
• Correcting inaccurate information
• Deleting your information
• Opting out of marketing communications
• Restricting certain processing of your information

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

How to Unsubscribe

You can unsubscribe from our marketing communications at any time by:

• Clicking the "Unsubscribe" link at the bottom of any marketing email we send
• Emailing us at [email protected] with "Unsubscribe" in the subject line
• Calling our customer service at +1 (877) 286-4137
• Writing to our mailing address provided in the Contact Us section

Please allow up to 10 business days for your unsubscribe request to be processed.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no Internet transmission is 100% secure, and we cannot guarantee the security of information transmitted to our website.

7. International Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have different data protection laws than your country of residence.

8. Children's Privacy

Our website is not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected information from a child under 16, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our website.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or data practices, please contact us at:

Email: [email protected]

Phone: +1 (877) 286-4137

Mailing Address:
Neuro Sharp
285 Northeast Ave
Tallmadge, OH 44278
United States

Last updated: May 2023

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